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Terms & Conditions


www.vivalacara.com

sales@vivalacara.com

+1 (604) 786-0844

General Terms and Conditions of Sale

 

1.)  Prices

Prices are in Canadian dollars. Minimum order $250 to qualify for free shipping. Ampoules must be purchased in groups of 10, mix and matching in pairs allowed.

 

2.)  Payment

Payment in full before products shipped. Online payment by Credit Card, PayPal, Wire / Electronic Transfer is accepted.

 

3.)  Shipping

Shipping via Canada Post to Canada and U.S.A.

 

4.)  Returns and Exchanges

a.     All returns require a prior written authorization with a Returned Goods Authorization (RGA) number.

b.     Claims for shortage, damaged, defective, or incorrect goods received must be reported within 7 days of receipt, or all such claims shall be deemed waived.

c.     All returned goods must be in “as sold” condition and in the original, unopened, undamaged packaging, and shipped in sealed cartons with appropriate packing materials, freight prepaid by Buyer. A packing list with RGA number and itemized goods should be included. Buyer will be charged a 15% re-stocking fee.

d.     Credit will be issued for exchange of goods. All sales final. No cash refunds will be given. Products will not be accepted for return after 30 days from shipment date.

*Prices Effective July 15, 2017.

*Prices subject to change without prior notice.

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