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Privacy Policy

LAST UPDATE OF THIS PRIVACY POLICY – 10/20/2022

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy applies to VivaLaCara Spa Products Inc. and sets out our policy on the gathering and use of information on our website: www.vivalacara.com. The Company is committed to providing a safe website experience for visitors and our customers and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.


There may be links from our Sites to other websites; note that this Privacy Policy applies only to our Sites and not to websites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third-party websites are provided as a convenience and are for informational purposes only. The Company does not endorse and is not responsible for, these linked websites.


You are not required to register to access our website, although, registration is required if you choose to access our Professional Zone.  You may be asked to provide us with personal information when you visit certain sections of our website. Your use of our website signifies your acknowledgment and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our website. Your continued use of the website signifies your acceptance of these terms and any changes in effect at the time of use.


COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.


We collect information that you voluntarily provide to us. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.



DISCLOSURE OF INFORMATION

The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except i) by the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.


COOKIES

The Company, in common with many website operators, may use standard technology called "cookies" on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.


PROTECTION OF CHILDREN ONLINE

The Company considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.


ADDITIONAL TERMS FOR CERTAIN WEBSITES

The following additional information applies to our website’s Professional Zone which requires registration. Generally, you are not required to provide personal information as a condition of using our website, except as may be necessary to provide you with a product or service that you have requested. However, our website’s Professional Zone is reserved only for Esthetics Professionals and we may require these individuals to register upon entry by providing us with certain information.


PROTECTION OF INFORMATION

Our Commitment to Security

The Company uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt out, please contact us as described below.



Your Access to and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:



See what data we have about you if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.



Storage of Information

The personal information you share with us is stored on our database servers at Company data centers.


POLICY CHANGE

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it.


ACCEPTANCE OF OUR PRIVACY POLICY

By using this Site, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

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